A) Claims should be made directly to the carrier when damage occurs during delivery.

B) No return merchandise will be accepted without an authorization number.

• This number must be on the outside of all packages.
• Any packages without an RMA number WILL BE REFUSED.
• Have your invoice number ready when calling for an authorization number.
• Authorization numbers will be VOID after 30 days.
• C.O.D. packages WILL NOT be accepted.

C) The Martial Arts Store will arrange UPS pickups only on mis-shipments of merchandise.

D) Any shortage or wrong items must be reported within 10 days. No claims will be accepted after 10 days for those reasons.

A) Contact The Martial Arts Store to get a return authorization number within 20 days of your purchase.

B) The Martial Arts Store will repair or replace at no charge.

C) After 20 days repairs will be made at a quoted charge. You may call 1 (770) 441-9946 to inquire about the repair cost.

A) Returns will be accepted for exchange, in-house credit, or a full refund (refund does not apply to shipping charges) within 20 days of your purchase.

B) After 20 days up to 10 days from the date of purchase, there will be a 15% restocking charge.

C) Between 40 and 90 days of purchase, there will be a 25% restocking charge.

D) After 90 days no merchandise will be accepted for return.

E) If merchandise is soiled, dirty, worn, washed, not in its original package, or altered in any way, it WILL NOT be accepted.

F) Customized merchandise is not returnable unless it's defective.

G) Discontinued or clearance merchandise is not eligible for return.

H) Customer pays all shipping and handling charges for any returned products. Original shipping charges are NON REFUNDABLE.

I) WE DO NOT ALLOW the return of any Uniform purchased to be used for a Halloween Outfit unless the following conditions are met.

• The Uniform is still BRAND NEW
• The Uniform is still professionally FOLDED
• The Uniform bag has not been OPENED
• The Uniform has NOT BEEN WASHED
• The Uniform has NOT BEEN WORN

A) Please be advised that these items are non-refundable. Items may be exchanged for the same title if defective or damaged upon receipt. Please call 1 (770) 441-9946 for a return authorization number.